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FAQ - Deutsch

Wie lauten die Öffnungszeiten vom The Golden Tree Spa - Vienna Marriott Hotel?

Das The Golden Tree Spa by Aureum-Imperium (AURIM) im Vienna Marriott Hotel, hat Mo-So zwischen 07:00 Uhr und 22:30 Uhr geöffnet (momentan zwischen 08:00 Uhr und 22:00 Uhr). Die Öffnungszeiten vom The Golden Tree Spa gelten auch an Feiertagen. Das Fitnessstudio / Fitnesscenter von The Golden Tree ist rund um die Uhr geöffnet und bietet The Golden Tree Mitgliedern sowie Hotelgäste jederzeit Zutritt. 

Selbstverständlich werden Buchungen sowie Wellness, Fitness & Spa und Massage -Zugänge auch außerhalb der regulären Öffnungszeiten geboten. Deshalb ist das The Golden Tree Spa 24 Stunden sieben (7) Tage die Woche für Sie geöffnet.  Weitere Informationen erhalten Sie telefonisch
+43 720 775 771, per E-Mail open@goldentree.at, sowie persönlich Vorort. 

Wie viel Grad Celsius hat der The Golden Tree Indoor-Pool?

Die Temperatur des Indoor Pool's von The Golden Tree im Vienna Marriott Hotel variiert zwischen 27°C - 30°C.
Auf Wunsch kann die Temperatur angepasst werden. 

Wie viel kostet eine Day-Spa Karte? Was ist inkludiert?

Das The Golden Tree Spa im Vienna Marriott Hotel bietet zwei unterschiedliche Tageskarten an. 

Die klassische Tageskarte kostet € 35,- und beinhaltet folgendes:

Mo - So: 07 - 22 Uhr

  • Inbegriffen: Innenpool, High-Tech-Fitnessraum, Sauna & Dampfbad & Wellnesscenter

  • Unbegrenzte Handtücher, Bademäntel, Hausschuhe und Badezubehör

  • 350 Cashback-Punkte auf das Golden Tree AURIM Account

Die von The Golden Tree empfohlene Tageskarte kostet € 99,- und beinhaltet folgendes:

Inklusive 5-Sterne-Services: Mo - So: 07 - 22 Uhr

  • Inbegriffen: Innenpool, Hightech-Fitnessstudio, Sauna & Dampfbad & Wellnesscenter & Entspannungsbereich

  • Unbegrenzte Handtücher, Bademäntel, Hausschuhe, Badezubehör und vieles mehr

  • Kostenlose Teilnahme an den Yoga, Teakwandoo und Pilates Programmen

  • 25 Minuten Tiefengewebemassage / Deep-Tissue oder
    24 Karat Realgold Facelifting-Behandlung

  • 1 Gratis Originaler Golden Tree Miami Cocktail Drink

  • Kostenloses WiFi & Telefon Ladegerät & Kopfhörer

  • € 10, - Cashback für den Besuch eines Freundes oder Ihren nächsten Aufenthalt

  • Sammeln Sie 990 Cashback-Punkte

Wie viele Ruhe-Liegen und Ruhe Räume werden geboten?

Im The Golden Tree Spa stehen den Gästen 18 Ruheliegen auf drei unterschiedlichen Relaxing-Areas verteilt zur Verfügung. Die meisten Liegen sind mit einem USB-Ladeanschluss, einem verstellbarem Leselicht sowie einem "mini-table" ausgestattet.

Ist es möglich eine Ruhe-Liege für den ganzen Tag zu reservieren?

Das The Golden Tree Spa bietet für einen minimalen Aufpreis von nur € 39,- eine ganztägige Reservierungsoption einer Badeliege, entweder im Pool-Bereich, oder in einer der Relaxing-Areas. Die Badeliege kann entweder auf der The Golden Tree Website, oder vor Ort gebucht werden. 

Wird ein separater Ladys Bereich geboten? Was sind Ladys-Night's?

The Golden Tree Spa at the Vienna Marriott Hotel offers a separate ladies' wellness area, accessible and used exclusively by women. It includes a dedicated relaxation area, a Finnish sauna, a bio sauna, and showers.

The offer is complemented by regular ladies' nights, during which the entire The Golden Tree Spa, including the pool, is used primarily by women. Included are all points on the The Golden Tree day pass, unlimited towels, bath towels, slippers, bath accessories, a The Golden Tree bathrobe, and original The Golden Tree champagne.

What are the dimensions of The Golden Tree indoor pool?

The Golden Tree indoor pool at the Vienna Marriott Hotel measures 12 meters by 6 meters and is 135 cm deep.

Can the lighting of the indoor pool be changed and adjusted?

The Golden Tree staff will be happy to change the color and light intensity of the pool upon request.

Can massages be performed during pregnancy?

The Golden Tree offers special pregnancy massages, which are only performed by trained Golden Tree and The Golden Tree massage therapists.

Please do not hesitate to contact The Golden Tree with any questions and to book a free consultation.

The Golden Tree Spa at the Vienna Marriott Hotel was awarded the " Golden Tree - Covid Safe " seal on September 14, 2020. Regularly, but at least every 30 minutes, the
The Golden Tree Spa at the Vienna Marriott Hotel is disinfected and cleaned.

All dumbbells, fitness equipment, locker rooms, doorbells, surfaces, etc. are cleaned and disinfected at least twice an hour. Surfaces are regularly tested for the presence of coronavirus using antigen tests.

All employees are subject to daily Covid-19 PCR tests, as well as fever measurements and observe the strict
The Golden Tree Hygiene Guidelines.

If you have any further questions about the COVID SAFE program, please contact The Golden Tree at
+43 720 775 771 is available.

What measures have been introduced to protect against the coronavirus COVID-19?

Is there a way to store valuables?

The Golden Tree Spa at the Vienna Marriott Hotel offers iron-reinforced security cabinets opposite the
The Golden Tree Spa reception is under 24-hour video surveillance in accordance with Art. 2, Section 12 of the Data Protection Act (DSG) (Image Processing) and/or Section 15 of the Military Authorization Act (MBG). These may be used as a storage area for items.

The Golden Tree image processing code from TGT Groups is: 273434

Is free guest Wi-Fi available?

The Golden Tree offers an official guest Wi-Fi (WiFi & SSL certified) for members, day spa guests, and Vienna Marriott Hotel guests. Unlimited Wi-Fi access is available (after a quick 30-second registration on The Golden Tree portal). Various internet packages are available for a minimal surcharge.

What payment methods are accepted at The Golden Tree Spa & Fitness & Massage?

Das The Golden Tree Wellness & Fitness & Spa & Massagezentrum im Vienna Marriott Hotel akzeptiert folgende Zahlungsarten:

  • The Golden Tree Member-Card

  • The Golden Tree TGT VIP SOCIETY CARD

  • The Golden Tree TGT SUPREME SOCIETY ID-CODE / BIOMETRIC CHECK

  • Golden Tree Surname 

  • TGT E-NC

  • American Express (Stripe, Chip, NFC)

  • Master Card (Stripe, Chip, NFC)

  • Visa (Stripe, Chip, NFC and VIP-Signature)

  • Maestro (Stripe, Chip, NFC)

  • Alle weltweit operierenden EC und Bankomatkarten (Stripe, Chip, NFC)

  • Cash / Barzahlung

  • Ausschließlich US Amerikanische Schecks - (Passport Scan erforderlich)

  • Pay by Mail

  • SMS Charge

  • Phone Charge

  • Diners Club Online

  • AliPay

  • Amazon Pay

  • Apple Pay

  • Google Pay

  • SEPA-Transaction

  • Bitcoin (€ 1,- € - 2.500,-  = 1 Proof erforderlich / € 2.501+ =  3 Proof's erforderlich)

  • Ethereum (€ 1,- € - 2.500,-  = 1 Proof erforderlich / € 2.501+ =  3 Proof's erforderlich)

  • Dash

  • Monero (€ 1,- € - 2.500,-  = 1 Proof erforderlich / € 2.501+ =  3 Proof's erforderlich)

Das The Golden Tree Wellness & Fitness & Spa & Massagezentrum im Vienna Marriott Hotel akzeptiert folgende Währungen:

  • EUR (EURO)

  • USD (US-DOLLAR)

  • GBP (PFUND STERLING)

  • CHF (Schweizer Franken)

  • VAE Dirham

  • QR Katar-Ryal

  • ر.ع.

  • SR, ر.س, ﷼‎

Das The Golden Tree Wellness & Fitness & Spa & Massagezentrum im Vienna Marriott Hotel akzeptiert folgende Euro Scheine:

  • Alle bis inklusive € 500,-

Das The Golden Tree Wellness & Fitness & Spa & Massagezentrum im Vienna Marriott Hotel akzeptiert folgende USD Größen:

  • Alle bis inklusive $ 1.000,- (Grover Cleveland) / Passportscan erforderlich, bei Zahlungen über $ 8.500,-

Will I get the world's best deep-tissue massage at The Golden Tree Spa in the Vienna Marriott Hotel?

The Golden Tree's unique (secret) massage techniques were recognized as the world's best in 2019/20. On average, 97 out of 100 testers said The Golden Tree's deep tissue massage was the best massage of their lives.

In addition, quality tests were carried out by LTG (Luxury Travel Guide Magazine), the IHA (Travel & Hospitality Awards), IPA (International Prestige Awards) and many other commissions and testers, in which The Golden Tree was declared the worldwide test winner number #1 .

These quality tests were also successfully conducted on the massage therapists and massage therapists at The Golden Tree Spa, Vienna Marriott Hotel (AT). See for yourself and try the world's best deep tissue massage at The Golden Tree Spa - Vienna Marriott Hotel.

The Golden Tree Spa at the Vienna Marriott Hotel offers both personal and group training sessions.

Taekwondo, yoga, Pilates, and boxing training are among the classes offered. These can be done individually or in groups.

In addition, swimming lessons are offered for children and adults.

 

Are group training or personal training sessions offered?

One of the prerequisites for The Golden Tree's 5-star quality is that food can also be consumed in the wellness area. However, this requires that one of The Golden Tree's wellness areas (*free of charge) is reserved so that no other guests have access to this area.

In cooperation with the restaurants of the Vienna Marriott Hotel, it is possible to prepare fresh meals and serve them directly at the desired location, for example in the relaxation area or the wellness area.

The Golden Tree offers individual seating in the pool area, allowing food to be served without reserving the entire area.

Eating food is not permitted in the pool, changing room, gym, sauna, bio sauna, infrared cabin or steam bath.

Due to hygiene guidelines, food brought from outside is not permitted to be consumed anywhere at The Golden Tree Spa.

At what times are massages/massage services offered?

Will I get the world's best deep-tissue massage at The Golden Tree Spa at the Vienna Marriott Hotel?

The Golden Tree's unique (secret) massage techniques were recognized as the world's best massage techniques in 2019/20. On average, 100 out of 100 experienced test subjects (who receive regular massages) said that the Deep Tissue Massage from
The Golden Tree was the best massage of your life. Furthermore, quality tests were conducted by LTG (Luxury Travel Guide magazine), the IHA (Travel & Hospitality Awards), IPA (International Prestige Awards), and many other committees and testers, and The Golden Tree was declared the #1 worldwide test winner.

These quality tests were also successfully conducted on our massage therapists and attendees at The Golden Tree Spa, located in the Vienna Marriott Hotel (AT). See for yourself and try the world's best deep tissue massage at The Golden Tree Spa - Vienna Marriott Hotel.

The Golden Tree Spa at the Vienna Marriott Hotel offers both personal and group training sessions.

Taekwondo, yoga, Pilates, and boxing training are among the classes offered. These can be done individually or in groups.

In addition, swimming lessons are offered for children and adults.

Are group training or personal training sessions offered?

What is the temperature of The Golden Tree indoor pool?

The temperature of The Golden Tree's indoor pool at the Vienna Marriott Hotel varies between 27°C and 30°C. The temperature can be adjusted upon request.

Can food also be consumed in the pool area or in the wellness areas?

For a better experience, open the

Please access The Golden Tree FAQ from a desktop device.

Is food permitted at The Golden Tree Spa?

Massages, personal training, and other treatments are primarily offered between 10:00 a.m. and 10:30 p.m. Outside of these hours, services are offered at modified prices. Services and treatments can also be reserved outside of opening hours.

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